About Us

Xbg Plumbing & Heating Ltd was established by Lee and Mark in 2003. Both had an excellent upbringing in the heating and plumbing sector, as they are former British Gas employees.

Our Customer Pledge

"Every customer, every time: everybody matters."

We focus on giving our customers an exceptional experience every time. This helps us keep many customers, who happily refer us to their family and friends. You can also check our reviews on Checkatrade. We’re proud of our great feedback score.

Our customers mean a lot to us. We aim to provide high-quality services, exceed expectations, and delight everyone we serve.

We will treat you as an individual. We listen to your needs and take ownership of requests and problems. You can trust that someone is handling your issue.

Contact our skilled plumbers and gas engineers at 01903 536 502, or send us a message through our contact us form.

Installer Talking to Customer About A Boiler

Our Accreditations

We are a Gas Safe registered business. We give our customers peace of mind while working in their homes.

As accredited partners of Worcester Bosch, we offer exclusive benefits, like extended guarantees. Also, we are registered with Checkatrade and have over 800 great reviews.

Our Team

LEE STAFFORD

DIRECTOR OF INSTALLATIONS

A fully qualified Gas Safe heating engineer, Lee has over 30 years of experience in the plumbing and heating industry and can provide estimates for all types of plumbing and heating work, specialising in boiler installs, the design and installation of central heating systems. Lee also has a great eye for design and can advise you all aspects if you are looking to refurbish your bathroom or kitchen. You can be sure that Lee will advise you of the best options, accurately assess and evaluate the viability of works required.

MARK MURPHY

DIRECTOR OF SERVICES AND MAINTENANCE

A fully qualified Gas Safe heating engineer, Mark is able to deal with all domestic gas appliances including LPG. Mark has over 30 years of experience in the plumbing and heating industry and can provide estimates for all types of plumbing and heating work. Mark is highly skilled in maintaining heating and gas appliances and will ensure that the best and safest practices in heating systems and controls are used.

AARON KNAPP

HEATING AND PLUMBING ENGINEER
A fully qualified Gas Safe heating engineer Aaron has been with Xbg since 2004. Aaron initially came to Xbg on work experience and since that time has become a valued member of the team. During this time has acquired a great deal of experience and knowledge in heating maintenance. Aaron has excellent customer service skills and frequently receives positive feedback from customers.

LIAM JARVIS

HEATING AND PLUMBING ENGINEER
Following a successful work experience placement, Liam joined the business in 2014 on an apprenticeship scheme. Liam is quickly and successfully working his way through the various levels and is already an accomplished engineer.

JOEL OVERTON

HEATING AND PLUMBING ENGINEER
Joel joined the Xbg Team in 2016 as an apprentice and is competently trained on numerous heating installations and plumbing aspects.

KIERAN GASKELL

HEATING AND PLUMBING ENGINEER
A valued member of the Xbg Team, Kieran has worked alongside our installation team for a number of years. His excellent plumbing and tiling expertise, ensures our customers are provided with a high end, quality bathroom installation.

RAY BARNETT

HEATING AND PLUMBING ENGINEER

A former British Gas engineer, Ray became part of the Xbg Team in 2016. Ray has over 30 years of experience in the plumbing and heating industry with a wealth of experience and is respected for the knowledge he brings to the service and repairs side of Xbg.

GLENN COLES

HEATING AND PLUMBING ENGINEER

A fully qualified Gas Safe heating engineer, Glenn has over 30 years of experience in the plumbing and heating industry. Glenn joined the Xbg Team in 2020 having spent his previous gas career at British Gas and therefore adds a wealth of knowledge and skills to the business.

Glen Charman

Bathroom Installer
Glen has a wealth of experience in Bathroom installations.

Charlie Foggett

trainee

Monty McLelland

trainee

XBG OFFICE STAFF

CORRINE COOK & NICKY MURPHY

Our friendly and helpful office team consists of Corrine Cook and Nicky Murphy. On hand to take your calls or emails, make bookings for quotations, installations, services or repairs, take payment for works completed over the phone or generally assist with any enquiry or concerns you may have.